Swift Valley Coach Travel

FREQUENTLY ASKED QUESTIONS

How do I get a quote and book a coach?

To arrange your coach hire simply call our customer service team on 0845 643 2414 who will be happy to discuss your requirements and help you with your booking. Or if you prefer you can email us on enquiries@swiftvalleycoaches.com

Do I need to pay a deposit?

Yes, we require a 20% deposit to secure your booking with the balance due in full 7 days prior to departure, unless you have an account with us on which payment is due no later than 30 days after the departure date.

How can I pay?

We accept cash, cheque and most major credit and debit cards.

I need to hire more than one coach, can you handle this?

Yes. Call us on 0845 643 2414 to discuss your passenger numbers and requirements. We can send more than one coach to a single location or several different locations.

Can you arrange a fully managed solution for all the coach transportation for our corporate conference/training event?

Yes. We are experienced in providing ground transportation for all kinds of corporate events for many large companies throughout the UK. Call our customer service team on 0845 643 2414 or email enquiries@swiftvalleycoaches with your passenger numbers and requirements and we will send you a detailed quotation for your transportation needs.

Are your coaches fitted with seat belts and is it compulsory to wear them?

All of our coaches are fitted with seat belts for your safety. It is compulsory by law to wear seat belts on a coach whilst the vehicle is in motion.

Can you help with itinerary planning for my group?

Yes. Not only do we have files of information about attractions from all over the country, but our drivers have years of experience and knowledge covering the whole of the UK. Whether you need suggestions, new ideas or just a little help with the timing of your day, we can help you. Call our customer service team on 0845 643 2414.

Can I hire a coach for our group holiday?

Yes. We are experienced in providing holidays for groups. We can even help with your itinerary planning and ideas if you need it. Just call our customer service team on 0845 643 2414 who will be happy to help you with your enquiry. Booking is a simple hassle free process and you will receive a detailed confirmation of your booking with us.

Can you arrange for a Blue Badge Guide to enhance our excursion?

Yes, just call our customer service team on 0845 643 2414 to discuss your requirements. If you prefer you can contact us by email on enquiries@swiftvalleycoaches.com

Is smoking allowed on board the coaches?

All of our coaches are smoke free environments. From 1st July 2007 it will be against the law to smoke whilst on-board a coach.

Is alcohol permitted on board the coaches?

No. Alcohol is not permitted on-board on any of our coaches unless supplied by us and/or permission is obtained from the company at the time of booking. Alcohol is not permitted by law on-board a coach that is travelling to a sporting event.

Apart from coach travel can you arrange ferry crossings etc?

Yes. To save you time, if you wish to book a coach that includes ferry travel to your destination we can book the ferry crossings for you and include them into the price of the coach hire.

How do I book single seats on a coach holiday or day trip?

We run a full programme of coach holidays and day trips in conjunction with Stuart Travel UK and Stuart Hammond Day Trips. For details of coach holidays visit www.swiftvalleycoaches.com/coachtours.htm or day trips visit www.swiftvalleycoaches.com/coachexcursions.htm If you would like a brochure or more information please email bookings@stuart-travel.co.uk or telephone 01455 559359.

Coach Excursions | UK Inbound | Coaches for Weddings | Contact Us

Swift Valley Coach Travel. Head Office 29 Market Street, Lutterworth, Leicestershire. LE17 4EJ.

Tel: 0845 643 2414 Fax: 01455 552219

Tel: 0845 643 2414 Email: enquiries@swiftvalleycoaches.com